Company name
The Kroger Co.
Location
San Juan, PR, United States
Employment Type
Full-Time
Industry
Healthcare, Bilingual, Pharmaceutical
Posted on
Sep 27, 2021
Profile
Company Name: Kroger Specialty Pharmacy
Position Type: Employee
FLSA Status: Non-Exempt
POSITION SUMMARY
Perform functions to dispense prescription medications to patients in keeping with providers' prescription orders, provide expert counsel to patients regarding the safe use of prescription medications, and ensure that pharmacy prescription services are provided in compliance with regulatory, policy and procedure requirements for accuracy, safety, and security, while providing excellent customer service; making decisions based on precedent and working within the limits of established policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
ESSENTIAL JOB FUNCTIONS *Dispense and oversee the filling of prescriptions to ensure that each patient receives the medications exactly as prescribed by medical providers *Ensure effective communications with providers, patients and associates to provide patient focused superior accuracy, safety and security *Provide patient consultations regarding safe use and storage of prescription medications, relevant health factors, and respond to inquiries *Consult with prescribing physicians as questions warrant *Maintain effective communications with physicians, patients and manufacturer/HUB to foster enduring business relationships and build customer loyalty *Provide technical, policy, and regulatory guidance to pharmacy technicians to ensure that all medications are accurately dispensed, recorded, labeled and stored for pick up or delivery *Ensure that all reimbursements for prescription medications are accurately processed and recorded *Assist with the maintenance of workflow, assigning technicians and other pharmacy associates to tasks required to maintain order and ensure efficient, compliant pharmacy operation *Monitor the receipt, recording, and organization of prescription medications arriving in the pharmacy *Participate in quality assurance programs to ensure that pharmacy operations are in complete compliance with procedural, policy and regulatory requirements *Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements *Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies *Perform other related duties as assigned *Must be able to perform the essential job functions of this position with or without reasonable accommodation
MINIMUM POSITION QUALIFICATIONS * Bachelor's Degree in Pharmacy *Pharmacist License *Demonstrated excellence in attention to detail and the ability to successfully manage multiple priorities with critical focus on accuracy and safety *Highly effective communicator with superior listening, understanding, speaking, writing and counseling skills in English *Proven ability to model high level customer service resulting in improved customer satisfaction and enduring business relationships with patients, prescribers and pharmacy associates *Demonstrated ability to take ownership of pharmacy operations, make superior decisions and meet expectations for productivity, efficiency, and accuracy *Strong team building skills, with the ability to influence and lead, teach, train, counsel and coach to accomplish organizational goals
DESIRED PREVIOUS EXPERIENCE/EDUCATION * Doctorate Degree in Pharmacy *1 year of experience as a pharmacist *Bilingual communication in Spanish
Education Level: Bachelor's Required
Required Certifications/Licenses: Pharmacy Board License
Position Type: Full-Time
Shift(s): [[mfield4]]
Regions: Any
States: Puerto Rico
Keywords: Specialty Pharmacy, RPh, Call Center, Customer Service
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone(tm) and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: PR || San Juan || 1001 San Roberto Street || 00926 || Kroger Specialty Pharmacy || None || Specialty Pharmacy; Health & Wellness; Pharmacy || Employee || Non-Exempt || Full-Time || Pharmacy Board License
Company info
The Kroger Co.
Website : http://www.kroger.com