Staff Utilization Management Pharmacist - Work at Home - Contract Position
Humana Inc.
Dover, DE
Apply Now >
Senior Clinical Pharmacy Advisor, Clinical Program Innovation
Dover, DE
Apply Now >
Senior Pharmacy Clinical Advisor - PDP Pharmacy Stars
Humana Inc.
Dover, DE
Apply Now >
Director, Pharmacy Clinical Pipeline
Dover, DE
Apply Now >
CenterWell Pharmacy Tech Manager
Dover, DE
Apply Now >
Associate Director Pharmacy RxEducation
Company name
Humana Inc.
Location
Dover, DE, United States
Employment Type
Full-Time
Industry
Account Management, Sales, Pharmaceutical, Healthcare, Insurance, Manager
Posted on
Jun 11, 2021
Profile
Description
The Associate Director, Consumer Engagement oversees the enrollment, education, engagement, and activation duties for client groups regardless of segment, and for product where warranted. The Associate Director, Consumer Engagement requires a solid understanding of how organization capabilities interrelate across department(s).
Responsibilities
The Associate Director, Consumer Engagement contributes to business strategy by understanding benefit offerings to ensure enrollment success, identifying member education opportunities to drive maximum utilization of available resources, and directing clients on the use of available resources. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.
Responsibilities
Lead RxEducation Internal Strategy and Performance
Identify and drive value added improvements and strategic direction
Hold internal teams performance and quality goals
Steward RxEducation budgets and forecasts
Collaborate with aligned partners, growth teams, and quality/data partners
Create new processes, sales techniques, and growth streams to achieve enrollment goals
Required Qualifications
Bachelor's Degree
6 or more years of technical experience working with Direct 2 Consumer marketing teams
2 or more years of management experience in a fast paced call center focused on sales and pharmacy growth
Demonstrated success in leading a team of sales leaders focusing on skill building, sales techniques, and creating an energetic culture
Demonstrated success in leading programs and initiatives that cross multiple departments and locations in partnership with Vendors
Demonstrated success in establishing structured reporting for both operations and project metrics
Leadership of a large metric-intensive operational team
Ability to influence and make decisions based data and analytics
Ability to influence direct and indirect partners: IE Marketing, Pharmacy Integration, Analytics
Ability to mentor and empower associates to improve member experience
Preferred Qualifications
Experience in using RTM, Canvas, and Five9 dialer
Progressive work experience in the Health Insurance industry
Demonstrated sales and account management experience
Scheduled Weekly Hours
40
Company info
Humana Inc.
Website : http://www.humana.com
Location : Dover, DE
Description
The Remote Systems Clinical Pharmacist will provide excellent customer service to both internal and external customers by developing and maintaining relationships with Account / Clinical Management and PCO-IPU Operati... Location : Milford, DE
Location : Dover, DE
Description
The Associate Director, Clinical Pharmacy monitors drug development pipeline, and medical literature, while providing clinical support for internal stakeholders. Utilizes broad understanding of managed care and PBM kn... 
Employer job 
90 Day Old Job 